top of page

Terms and Conditions

Native Blockchain Infrastructure Company Pvt Ltd (the "Organization"), a privately owned business located in Chennai, India.These Merchant Terms of Service ("the Terms'') govern your use of the products, services, or any 
other features, technologies, or functionalities (the "Services'') provided by Snocrane. (Snocrane, SC, we, 
our, or us) through Snocrane website, API. The terms "you" and "your" refer to the merchant to which 
we will be providing the Services and the person signing below or otherwise agreeing to the Terms on 
behalf of the merchant. Please read the Terms carefully; by using the Services, you agree to the Terms 
and confirm that you accept them. 


Please read the terms set out hereunder carefully before agreeing to the same. If you do not agree 
to these Terms of Use (including any referenced policies or guidelines), please immediately terminate 
your use of the Website. You can accept the Terms of Use by: 
Clicking to accept or agree to the Terms of Use, where this option is made available to you by SC in 
the User interface for any particular Service; or 
Accessing, testing or actually using the Services. In this case, you understand and agree that SC will 
treat your use of the Services as acceptance of the Terms of Use from that point onwards. 
For the purpose of these Terms of Use, wherever the context so requires, the term "User" shall mean 
and include any natural or legal person who has agreed to these Terms of Use on behalf of itself or 
any other legal entity.

It is clarified that the Privacy Policy, form an integral part of these Terms of Use and should be read 
contemporaneously with the Terms of Use. Illegality or unenforceability of one or more provisions of 
these Terms of Use shall not affect the legality and enforceability of the other terms of the Terms of 
Use. For avoidance of doubt, if any of the provisions becomes void or unenforceable, the rest of the 
provisions of these Terms of Use shall be binding upon the User. 
The Terms of Use may be revised or altered by us at our sole discretion at any time without any prior 
intimation to the User. The latest Terms of Use will be posted here. Any such changes by SC will be 
effective immediately. By continuing to use this Website or to access the Services / usage of our 
Services after changes are made, you agree to be bound by the revised/ amended Terms of Use and 
such amendments shall supersede all other terms of use previously accepted by the User. You are 
solely responsible for understanding and complying with all applicable laws of your specific 
jurisdiction, including but not limited to the provisions of the RBI Guidelines on Regulation of 
Payment Aggregators and Payment Gateways, Payment and Settlement Systems Act, 2007, 
Prevention of Money Laundering Act, 2002, Know Your Customer (KYC) / Anti-Money Laundering 
(AML) / Combating Financing of Terrorism (CFT) guidelines issued by the Department of Regulation, 
RBI (the "KYC GUIDELINES") etc., that may be applicable to you in connection with your business and 
use of our Services. 
1The Services 
We are a cryptocurrency payment processor. We enable you to accept cryptocurrency as payment for 
goods or services, and process cryptocurrency payments that you receive from your customer 
(Purchaser). We are not a crypto exchange or a place to purchase or sell cryptocurrencies. Our Services 
are only available to businesses that sell a product or services or to registered charitable organizations 
that accept donations. By using the Services, you authorize us to act as your agent so we may receive, 
hold and disburse funds on your behalf and to take any or all actions that we think are necessary to 
provide the Services and to comply with applicable law. Payment by Purchaser to Snocrane will be 
considered the same as a payment made directly to you and will extinguish the Purchaser's outstanding 
obligation, to the extent of the payment. 
The gatherings concur as takes after Merchant's Capacity and Authority: - Trader speaks to and 
warrants that the individual executing this Agreement is 18 years old or more, has the lawful specialist to 
acknowledge this Agreement and that such acknowledgment will tie on Merchant. 
1.1 Installment Gateway Service:-  
The Service comprises an installment door, a dashboard (at present found at , and the Service APIs, 
which together empower dealers to acknowledge selected cryptocurrencies and other advanced 
monetary forms as installment from buyers of merchandise or administrations. The vendor will utilize 
the Service just as per the terms and states of this Agreement, including the installment charges. Shipper 
approves the Company to get virtual monetary standards, trade and dispense them for Merchant's 
benefit, and to take any activities that the Company discovers important or alluring to furnish the Service 
or to follow pertinent laws. 

1.2 Merchant's Account 
Generally, To use the Services, you must open a Snocrane Merchants account. When you open an 
account, we will ask you for contact information such as your name, phone number, email address, and 
information relating to the ultimate beneficial owner or the most senior individual from the organization. 
We will also ask you for information on your business, including your business's legal name, the physical 
address of the business, and your company's website. The information that you provide at the time of 
account opening must be accurate and complete. We may also obtain information about you from third 
parties, such as credit bureaus and identity verification services. We have the right to reject your account 
registration or to later close your Snocrane Merchants account if you do not provide us with accurate, 
complete, and satisfactory information. 

Any amendment or rectification of your Registration Data in the User account can be carried out by 
accessing the "User account" section on the Website. You may choose to delete any or all of your User 
content/ information or even the User account at any time. However, information that has been already 
stored on a blockchain as part of transactions executed are immutable and cannot be changed in any 
way. Processing such deletion may take some time, but the same shall be done by SC. We may maintain 
backup of all User content for such time as may be required under applicable laws and for operational 
You understand and undertake that you shall be solely responsible for your Registration Data and User 
content and undertake to, neither by yourself nor by permitting any third party to host, display, upload, 
modify, publish, transmit, update or share any information that: 
∙Belongs to another person and to which you do not have any right to; 
∙Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, 
seditious, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, 
disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any 
manner whatsoever; 
∙Harms minors in any way; 
∙Infringes any patent, trademark, copyright or other proprietary rights of any person or entity 
anywhere in the world; 
∙Violates any law for the time being in force; 
∙Deceives or misleads the addressee about the origin of such messages or communicates any 
information which is grossly offensive or menacing in nature; 
∙Impersonates another person; 
∙Contains software viruses or any other computer code, files or programs designed to interrupt, 
destroy or limit the functionality of any computer resource; 
∙Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with 
foreign states, or public order or causes incitement to the commission of any cognizable offence 
or prevents investigation of any offence or is insulting to any other nation; or 
∙Is illegal in any other way. 
∙You agree and understand that SC reserves the right to remove and/or edit such detail/ 
information. If you come across any information as mentioned above on the Website, you are 
requested to immediately contact our Grievance officer. 
∙You agree to use the Services only for purposes that are permitted by (a) these Terms of Use and 
(b) any applicable law, regulation or generally accepted practices or guidelines in the relevant 
∙You agree to use the data owned by SC (as available on the Website or through any other means 
like API(s) etc.) only for personal purposes and not for any commercial use unless agreed to by 
SC in writing. 
∙You agree not to access (or attempt to access) any of the Services by any means other than 
∙You agree that you will not engage in any activity that interferes with or disrupts the Services (or 
the servers and networks which are connected to the Services) on this Website. 
∙Unless you have been specifically permitted to do so in a separate agreement with SC, you agree 
that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose. 
∙You agree that you are solely responsible for (and that SC has no responsibility to you or to any 
third party for) any breach of your obligations under the Terms of Use and for the consequences 
(including any loss or damage which SC may suffer) of any such breach. You further agree to the 
use of your data by us in accordance with the Privacy Policy. 
∙SC may share any Content (defined hereinafter) generated by the User or their Registration Data 
with governmental and regulatory agencies who are lawfully authorised for investigative, 
protective and cyber security activities. Such information may be transferred for the purposes of 
verification of identity, or for prevention, detection, investigation, prosecution pertaining to 
cyber security incidents and punishment of offences under any law for the time being in force. 
1.3 Guarding your Password 
You will choose a password when registering your account. You are responsible for maintaining the 
confidentiality of your password and account access information. You are fully responsible for all 
activities that occur with the use of your password or account. Please notify us immediately of any 
unauthorized use of your password or account or any other breach of security. If you share your 
password with others we will not be liable for any loss that you may incur as a result of someone else 
using your password or account, either with or without your knowledge. 

1.4 Transaction Volume Limits 
Snocrane imposes daily and annual transaction processing limits on merchants. When you register for a 
Snocrane account, you will be able to choose between a free and premium plan. At Snocrane's 
discretion, and based on Snocrane’s risk assessment of your business, transaction capabilities should be 
1.5 Use of Third-Party Services 
While using the Snocrane website or the Services, you may be offered services, products, and 
promotions provided by third parties. If you decide to use these third-party services, you do so at your 
own risk and are solely responsible for reviewing, understanding, and complying with the associated 
terms and conditions. We expressly disclaim any liability for the third-party services and are not 
responsible for the performance of the third-party services or services. 
We have implemented security measures designed to secure your information from accidental loss and 
2 Data Collection, Privacy, and Security 
To provide the Services, we may share information about you and your Snocrane account with third 
parties. All the information that can be shared is what you give us while creating a Snocrane merchant 
account. There is always certain risk attached to it so kindly read our Disclaimer & Risk Warning 

3 Termination and Suspension 
We may terminate your account, at our discretion, upon notice to you via email or phone 
communication. We may also suspend your access to the Services if we suspect that you have failed to 
comply with these Terms, pose an unacceptable fraud risk to us, or if you provide any false, incomplete, 
inaccurate, or misleading information. We will not be liable to you for any losses that you incur in 
connection with our closure or suspension of your account. Additionally, if your merchant account is not 
in use for more than 1 year or so we Snocrane has the right to suspend your account, disabling 
processing capabilities. 

User agrees and unconditionally undertakes to comply with all applicable commercial and public anti-
bribery and anti-corruption laws (including but not limited to the provisions of Foreign Corrupt Practices 
Act, 1977, UK Bribery Act, 2010, Prevention of Corruption Act, 1988, Prevention of Money Laundering 
Act, 2002, Foreign Contribution (Regulation) Act, 2010, and any amendments thereto) which prohibit the 
User, its/ his/ her officials, representatives, agents or any other person associated with or acting on 
behalf of such User from giving, offering, promising to offer, receiving/ accepting or acting in any other 
manner so as to induce a payment, gift, hospitality or anything of value (either directly or indirectly) 
whether from within the country or from abroad to government officials, publics servants, regulatory 
bodies, judicial authorities, persons in positions of authority, elected or contesting electoral candidates, 
political parties or office bearers thereof or any other third party or person in order to obtain an 
improper commercial/business advantage of any kind. Government Officials include any government 
employee, candidate for public office, an employee of government - owned or government -- controlled 
companies, public international organisation and political parties. User also agrees not to give, offer, pay, 
promise or authorise to give or pay, directly or through any other person, anything of value to anybody 
for the purpose of inducing or rewarding any favourable action or influencing a decision in favour of the 
User. The User also unconditionally agrees and undertakes that it is compliant with and shall do/ 
undertake all acts necessary to continue to be compliant with the provisions of 'The Know Your 
Customer (KYC) / Anti-Money Laundering (AML) / Combating Financing of Terrorism (CFT) guidelines 
issued by the Department of Regulation', RBI, as amended from time to time. Similarly, any business 
promoting Multi-Level-Marketing (without license), unrealistic returns (ROI), or other suspicious 

User undertakes that it shall, during the use of the Services, be in compliance with the mandates of 
OFAC and acknowledges that the User has not directly or indirectly lent, contributed or otherwise made 
available funds to any of its affiliates, joint venture partners or any other person or entity for the purpose 
of financing the activities of any person currently subject to the OFAC Specially Designated Nationals List 
(SDN), Consolidated Sanctions List and the Additional OFAC Sanctions List, as amended from time to 
User undertakes that it shall not initiate an unauthorized debit of a customer account (‘FRAUDULENT 

Any non-compliance of the above shall result in immediate suspension of the account, all assets shall be 
frozen, and available information shall be shard with appropriate authorities. We may ask for clarification 
post suspension of activities. If such clarification is not forthcoming or is  unsatisfactory, the account shall 
be terminated and proceeds returned to senders. There will be no prior notice given to you before 
suspending account. Similarly, legal action may be taken without prior notice. 

4 Fees and charges Merchant Fees: - There is a processing fee that the merchant has to pay which may

be around 0.5%.  The Company may change fees and other charges of their service on occurrences to the volatility of 
cryptocurrencies price, and it comes into effect without prior notice to the merchant. Vendor's 
acknowledgment of another Fee Schedule, or Merchant's proceeds with the utilization of the Service, 
constitutes Merchant's acknowledgment of such changes. The actual fee amount can be verified in your 
user account setup. SC reserves the right to charge a differential fee, based on its assessment of the risk 
associated with the customer. 

These fees do not include any transaction fees (gas) native to the blockchain being used. Gas fees are 
outside of SC’s control and SC cannot influence or predict these fees. 

5 Settlement and Authorisation 
We will verify the Purchaser’s payments and post the balance to your accounting ledger, according to 
your preference settings. You cannot receive a settlement in your local currency. You assume volatility 
risks of the currency in which you choose to settle. For example, if you choose to settle in bitcoin, then 
you assume the volatility risk of the bitcoin value. 

By accepting these Terms of Use, you authorise us to hold, receive, disburse and settle funds on your 
behalf. Your authorisation permits us to generate an electronic funds transfer between the payment 
system providers and the escrow account to process each payment transaction that you authorise. 
Thereafter, you authorise us to transfer the payments received from your buyers to the wallet/account 
designated by you for this purpose at the time of registration. Your authorisation will remain in full force 
and effect until your SC account is closed or terminated. 

6 Discount and referrals 
There will be no discounts. However, a referral fee may be earned by referring Snocrane to your known 
affiliates. A commission of about 25% of transaction fee for the first 18 months shall be credited to the 
referrer, under our referral scheme. Ie, if the person referred pays $100 in fees, the referrer shall earn 
$25. Commission / referral fee is subject to change and may be arbitrarily changed with 1 week notice. 
Kindly refer your user account for details of the same.  

7 Intellectual Property 
We retain all right, title, and interest in and to the Content and all of Snocrane’s brands, logos, and 
trademarks. Subject to the terms and states of this Agreement, Snocrane thus allows to Merchant 
constrained, non-selective, non-transferable permit to use our content with our services. 

8Confidential Information 
Confidential Information (the Receiving Party) from the other party (the Disclosing Party) concurs: (a) to 
hold the Disclosing Party's Confidential Information in strict certainty, and utilize a similar level of care 
that it uses to ensure the privacy of its secret data of like kind (however at the very least sensible care); 
(b) not to utilize any Confidential Information of the Disclosing Party for any reason outside the extent of 
this Agreement; and (c) aside from as generally approved by the Disclosing Party in composing, to 
restrain access to Confidential Information of the Disclosing Party to those of its and its Affiliates' 
workers and temporary workers who require that entrance for purposes reliable with this Agreement 
and who have consented to classification arrangements with the Receiving Party containing insurances 
no less stringent 

9 Limitation of Liability 
The company or any of its affiliates or vendors (or any officers, directors, employees or agents of the 
company or its affiliates or vendors) be liable for any indirect, incidental, consequential, special, or 
exemplary damages (however or whenever arising), including, without limitation, damages for lost 
revenue, lost profits, anticipated profits, lost business or injury to business reputation, cost of 
procurement of substitute services, under any theory of liability or cause of action whether in tort 
(including negligence), contract or otherwise, regardless of whether it has been advised of the possibility 
of such damages; 
The company's total liability to the merchant, whether arising in tort (including negligence), contract or 
otherwise, under this agreement or concerning any the company products or services, exceed the 
aggregate compensation the company received for providing the service to the merchant during the six 
(6) months preceding the date on which the claim arose. 

10 Indemnity 
The User shall indemnify and hold SC, its subsidiaries, affiliates, promoters, directors, employees, 
contractors, licensors and agents and any other related or third parties involved with SC in any manner 
whatsoever, harmless from and against all losses arising from claims, demands, actions or other 
proceedings as a result of: 
∙Fraud, negligence and willful misconduct by the User in the use of the Services; 
∙Violation of applicable laws in the use of the Services and/ or in the conduct of the business of 
the User, including but not limited to the legal provisions mentioned hereinabove; 
∙Breach of the User's confidentiality obligations under these Terms of Use; 
∙Disputes raised by a User's customer in relation to a transaction where such dispute is not 
attributable to the Services; 
∙Penalties, fines, charges, or any other actions as a result of breach or violation of any the User's 
representations and warranties; and 
∙Fines, penalties and charges imposed by the Acquiring Bank, Card Payment Networks or any 
Governmental Authority on account of transactions on the User's website or platform that are in 
violation of applicable law. 
11 Force Majeure 

SC shall not be in breach of its obligation hereunder if it is delayed in the performance of, or is unable to 
perform (whether partially or fully) its obligations (provide the Services) as a result of the occurrence of 
a Force Majeure Event (defined below). 
Force Majeure Event means any event, whatever be the origin, not within the reasonable control of SC, 
which SC is unable to prevent, avoid or remove or circumvent by the use of reasonable diligence. Force 
Majeure event shall include, but shall not be limited to, acts of god, acts, orders, directions of 
governmental/ regulatory/ judicial/ quasi-judicial/ law enforcement authorities/ agencies which hinders 
SC from performing its obligations under any agreement, including these Terms of Use, with you, war, 
hostilities, invasion, armed conflict, act of foreign enemy, embargoes, riot, insurrection, labour 
stoppages, outages and downtimes systems failures experienced by a facility provider, revolution or 
usurped power, acts of terrorism, sabotage, nuclear explosion, earthquake, pandemic, epidemic, hacking 
or man in the middle attack or similar attacks/ intrusions, fires, typhoons, storms and other natural 
Any payment obligations of SC, in case of a Force Majeure event, shall be limited by and be subject to 
the fulfillment of the payment obligations of the partners banks/ financial institutions, counterparties 
and any other parties involved in or intrinsically linked to the provision of the Services of SC. 

12 Prohibited activities 
You agree that you will not accept payments in connection with businesses, business activities or 
business practices, including but limited to the following: 
∙Adult goods and services which include pornography and other sexually suggestive materials 
(including literature, imagery and other media), escort or prostitution services, website access 
and/or website memberships of pornography or illegal sites; 
∙Alcohol which includes alcohol or alcoholic beverages such as beer, liquor, wine, or champagne 
etc. in geographies where sale of such is illegal; 
∙Body parts which include organs or other body parts; 
∙Bulk marketing tools which include email lists, software, or other products enabling unsolicited 
email messages (spam); 
∙Cable descramblers and black boxes which include devices intended to obtain cable and satellite 
signals for free; 
∙Child pornography which includes pornographic materials involving minors; 
∙Copyright unlocking devices which include mod chips or other devices designed to circumvent 
copyright protection; 
∙Copyrighted media which includes unauthorized copies of books, music, movies, and other 
licensed or protected materials; 
∙Copyrighted software which includes unauthorized copies of software, video games and other 
licensed or protected materials, including OEM or bundled software; 
∙Counterfeit and unauthorized goods which include replicas or imitations of designer goods, 
items without a celebrity endorsement that would normally require such an association, fake 
autographs, counterfeit stamps, and other potentially unauthorized goods; 
∙Drugs and drug paraphernalia which include illegal drugs and drug accessories, including herbal 
drugs like marijuana, salvia and magic mushrooms etc.; 
∙Drug test circumvention aids which include drug cleansing shakes, urine test additives, and 
related items; 
∙Endangered species which include plants, animals or other organisms (including product 
derivatives) in danger of extinction; 
∙Gaming/ gambling which include lottery tickets, sports bets, memberships/ enrolment in online 
gambling sites, and related content in geographies where it is illegal; 
∙Government IDs or documents which include fake IDs, passports, diplomas, and noble titles; 
∙Hacking and cracking materials which include manuals, how-to guides, information, or 
equipment enabling illegal access to software, servers, website, or other protected property; 
∙Illegal goods which include materials, products, or information promoting illegal goods or 
enabling illegal acts; 
∙Miracle cures which include unsubstantiated cures, remedies or other items marketed as quick 
health fixes; 
∙Offensive goods which include literature, products or other materials that inter alia : 
∙Defame or slander any person or groups of people based on race, ethnicity, national origin, 
religion, sex, or other factors; 
∙Encourage or incite violent acts; or 
∙Promote intolerance or hatred. 
∙Offensive goods which include crime scene photos or items, such as personal belongings, 
associated with criminals; 
∙Pyrotechnic devices, combustibles, corrosives and hazardous materials which include explosives 
and related goods, toxic, flammable, and radioactive materials and substances; 
∙Regulated goods which include air bags, batteries containing mercury, freon or similar 
substances/ refrigerants, chemical/ industrial solvents, government uniforms, car titles, license 
plates, police badges and law enforcement equipment, lock-picking devices, pesticides, postage 
meters, recalled items, slot machines, surveillance equipment, goods regulated by government 
or other agency specifications; 
∙Tobacco and cigarettes which include cigarettes, cigars, chewing tobacco, and related products; 
∙Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal 
changers, and related products; 
∙Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, gun powder or 
explosive mixtures and other armaments; 
∙Wholesale currency which includes discounted currencies or currency exchanges; 
∙Live animals or hides/ skins/ teeth, nails and other parts etc. of animals; 
∙Multi-level marketing collection fees; 
∙Matrix sites or sites using a matrix scheme approach; 
∙Any product or service which is not in compliance with all applicable laws and regulations 
whether federal, state, local or international, including the laws of your resident country; 
∙The User providing services that have the potential of casting the payment gateway facilitators in 
a poor light and/ or that may be prone to buy and deny attitude of the cardholders when billed 
(e.g. adult material/ mature content/ escort services/ friend finders) and thus leading to 
chargeback and fraud losses; 

∙Businesses or website that operate within the scope of laws which are not absolutely clear or are 
ambiguous in nature (e.g. web-based telephony, website supplying medicines or controlled 
substances, website that promise online match-making); 
∙Businesses out rightly banned by law 
∙Businesses dealing in intangible goods/ services (e.g. software download/ health/ beauty 
Products), and involved in pyramid marketing schemes or get-rich-quick schemes; 
∙Any other product or service, is detrimental to the image and interests of either of them/ both 
of them, as communicated by either of SC or to the User from time to time. This shall be without 
prejudice to any other terms & conditions mentioned in these Terms of Use; 
∙Mailing lists; 
∙Money laundering services; 
∙Database providers (for tele-callers); 
∙Bidding/ auction houses; 
∙Any other activities prohibited by applicable law. 
The above list is subject to additions/ amendments (basis changes/ amendments to applicable laws) by 
SC without prior intimation to you. 

Terms and conditions (“Terms”) are a set of legal terms defined by the owner of a website. They set forth the terms and conditions governing the activities of the website visitors on the said website and the relationship between the site visitors and the website owner.  Terms must be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires Terms that are different from the Terms of a website only providing information. Terms provide the website owner the ability to protect themselves from potential legal exposure.


In general, what should you cover in your Terms & Conditions?

  1. Who can use your website; what are the requirements to create an account (if relevant)

  2. Key commercial Terms offered to customers

  3. Retention of right to change offering

  4. Warranties & responsibility for services and products

  5. Ownership of intellectual property, copyrights and logos

  6. Right to suspend or cancel member account

  7. Indemnification

  8. Limitation of liability

  9. Right to change and modify Terms

  10. Preference of law and dispute resolution

  11. Contact info


You can check out this support article to receive more information about how to create a Terms and Conditions page.

The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your privacy policy.

bottom of page